Bank of America

Data Loss Prevention Operations Lead – Outbound Email

Join Bank of America in Denver as a Data Loss Prevention Operations Lead. Leverage ServiceNow for DLP rule optimization, email security, and automation.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Security Operations
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Service Catalog
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Workflow Automation
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 7, 2025

At Bank of America, we are seeking a Data Loss Prevention Operations Lead – Outbound Email to support our Cyber Security Operations team in safeguarding sensitive data and reducing enterprise risk. The successful candidate will monitor DLP detection activity, maintain operational playbooks, and contribute to the continuous improvement of detection, response, and automation capabilities.

Requirements

  • Minimum 5 years of experience in information security, or technology
  • Proficient in creating, testing, and optimizing DLP detection rules using regex and Exact Data Match (EDM)
  • Strong proficiency in writing Splunk queries and interpreting log data to support investigations and rule tuning
  • In-depth understanding of SMTP routing and email security infrastructure, including how policies and detection tools interact with mail flow
  • Deep understanding of the NIST Cybersecurity Framework and regulatory requirements, including regional restrictions
  • Experience with scripting or automation (e.g., Python, PowerShell, Bash) to support process optimization, alert triage, and reporting
  • Familiarity with workflow automation tools (e.g., ServiceNow Flow Designer, Jira Automation, Microsoft Power Automate)
  • Proven ability to communicate complex technical findings to both technical and non-technical audiences
  • Demonstrated problem-solving capabilities and ability to operate independently in a fast-paced, high-pressure environment

Benefits

  • Industry-leading benefits
  • Access to paid time off
  • Resources and support to contribute to the sustainable growth of our business and the communities we serve

Requirements Summary

5+ years of experience in information security, proficient in DLP detection rules, strong proficiency in Splunk queries, and deep understanding of SMTP routing and email security infrastructure