Database Escalation Engineer - Federal

ServiceNow is seeking a Database Escalation Engineer - Federal to support our US Federal and Public Sector customers. The ideal candidate has a strong background in database technologies, performance analysis, and troubleshooting skills.

Requirements

• 2+ years of experience supporting production databases with Performance Tuning, Query Optimization, and analyzing query execution plans for Postgres/MySQL/MariaDB
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• In-depth knowledge of running profile and tracing tools in the Database and Linux layer, like perf, gprof, valgrind, strace, flamegraph
• Experience supporting or testing large-scale web-based distributed applications such as Apache/Tomcat, and WebSphere in a Linux environment

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs