Fiserv

Delivery Executive

Delivery Executive at Fiserv (Texas): Lead complex public sector IT programs with 10+ yrs experience in program management, security/compliance, cloud platforms & ServiceNow ITSM tooling. Comprehensive benefits included.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Asset Management
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IT Service Management
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
December 2, 2025

We are seeking a dynamic and experienced Delivery Executive to join our Government Solutions team, supporting a State of Texas contract. This client-facing, senior manager role will provide delivery leadership within a matrix environment, ensuring successful execution of complex public sector initiatives.

Requirements

  • 10+ years of experience in program and portfolio management for large-scale IT implementations, including governance frameworks and executive reporting.
  • 10+ years of experience in security and compliance for public sector IT (NIST SP 800-53, FedRAMP, PCI DSS).
  • 8+ years of experience in cloud platforms and enterprise architecture for public sector deployments (Azure, AWS GovCloud).
  • 8+ years of experience in system integration and APIs (REST/SOAP), middleware (MuleSoft, Tibco), and large-scale data integrations.
  • 6+ years of experience with delivery and ITSM tooling (ServiceNow, Jira, Confluence) and vendor/contract management platforms.
  • 6+ years of experience with payments and financial systems, including ACH/NACHA and payment gateway integrations.

Benefits

  • Fuel Your Life program to support physical, financial, social, and emotional well-being
  • Paid holidays and generous time away policies
  • No-cost mental health support through Employee Assistance Programs
  • Living Proof program to recognize your peers’ extra effort with points used for rewards
  • Eight Employee Resource Groups to foster a collaborative culture
  • Unparalleled professional growth with training, development, and internal mobility opportunities
  • Retirement planning and discounted shares with the Employee Stock Purchase Plan
  • Medical, dental, vision, life, and disability insurance options available day one
  • Tuition assistance and reimbursement program
  • Paid parental, caregiver, and military leave

Requirements Summary

10+ years of experience in program and portfolio management, security and compliance, and cloud platforms