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Virtual Service Operations
Desktop & Depot Support in Tucson, Arizona
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 29, 2025
VSO is seeking highly motivated individuals to join their growing team as Desktop & Depot Support in Tucson, Arizona. The role involves providing Workstation Software Break Fix support, managing equipment within client build centers, and processing returns/repairs. The position emphasizes customer satisfaction and a commitment to professional growth within a skilled trade environment.
Requirements
- Previous working experience in Desktop Support is desired
- Knowledge of PC Imaging
- Experience with change management and incident management
- Experience with ServiceNow, Bomgar, LapLink and Secure Disk Wiperol
Benefits
- Ongoing learning and development opportunities
- Health benefits
- Retirement plan
Requirements Summary
Experience in Desktop Support (desired), PC Imaging knowledge and incident management experience. IT Service Management (ITSM) knowledge preferred
