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A&O IT Group
Desktop Support Engineer
Join A&O IT Group in London as a Desktop Support Engineer. Leverage ServiceNow for incident management, support Windows environments, and enjoy ongoing training.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 11, 2025
Join our global team of over 1,000 engineer support heroes and work with leading brands. Handle incidents, provide services to end users, and gain exposure to the latest hardware and tools.
Requirements
- Minimum 1-3 years' experience in Windows Desktop support
- Experience in Windows 7-10, Microsoft Active Directory, GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems (e.g. ServiceNow)
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory
Benefits
- Ongoing training and development
- Engineer Hero Awards for service excellence
- Diversity and equal employment opportunity
Requirements Summary
Minimum 1-3 years' experience in Windows Desktop support. Experience in Windows 7-10, Microsoft Active Directory, GPOs, MS Office 365, and mobile device management
