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Blackhawk Network
Desktop Support Engineer
Join Blackhawk Network as a Desktop Support Engineer in Hemel Hempstead. Leverage ServiceNow skills to support IT services for 450 UK staff. Benefits include 25 days leave, hybrid work, and more.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 15, 2025
This IT Support role is responsible for coordinating all Corporate IT services and projects within the UK and EMEA, with a focus on supporting ~450 staff throughout the UK and ~6000 globally.
Requirements
- Extensive experience providing IT support remotely and face-to-face.
- Extensive experience supporting/administering many of the following: Windows 10, Windows 11, MacOS, SCCM, Jamf, Zoom, Microsoft Teams, Okta, Duo, Intune, Confluence, Microsoft 365, ServiceNow.
- Microsoft, Mac and/or Cisco certifications; ITIL 4 Foundation certificate.
- Demonstrated experience supporting VIPs and videoconference equipment.
Benefits
- 25 days annual leave
- additional appreciation days
- additional leave for volunteering
- birthday time off
- enhanced maternity, paternity and adoption pay
- pension
- group income protection
- private medical insurance
- employee assistance programme and flyers
- leading recognition programme with financial rewards
- hybrid working
- office group activities
- free eye tests
- savings of up to 15% at various retailers by using your bYond card or via cyclescheme or home & tech!
Requirements Summary
Extensive experience in IT support and administration of various software and systems, with technical certifications and ability to support VIPs
Apply now
Hemel Hempstead
|
Hertfordshire
United Kingdom
Entry Level
Hybrid
Full Time
