Virtual Service Operations

Desktop Support in McKinney, Texas

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 24, 2025

VSO is seeking motivated individuals to join their growing team in McKinney, Texas as Desktop Support Specialists. The role involves providing workstation software support, incident management, asset recovery, and IT service updates to clients. This is an on-site position with ongoing learning and development opportunities.

Requirements

  • Previous working experience in Desktop Support is desired.
  • Knowledge of PC Imaging and change management.
  • Experience with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe.
  • Must be within driving distance of McKinney, Texas.
  • Willingness to work on an on-site basis.
  • Ability to lift up to 40 lbs.
  • Ability to walk for extended periods.
  • Ability to kneel and work in confined spaces.

Benefits

  • Ongoing learning and development opportunities
  • Healthcare benefits
  • Retirement plans
  • Professional development

Requirements Summary

Experience in Desktop Support (preferred), PC Imaging knowledge, & tools like ServiceNow/Bomgar/Secure Disk Wipe. Must be within driving distance and able to lift up to 40 lbs