DESKTOP SUPPORT-RIGEL

We are seeking a Desktop Support Engineer to handle desktop support handling in Windows, Linux, and MAC environments. The ideal candidate will have good SCCM knowledge and experience with technical knowledge of Desktop and Laptop hardware.

Requirements

• Flexibility in shift timings
• Good desktop support handling in Windows, Linux, and MAC environments
• Good SCCM knowledge
• Basic SQL scripting knowledge for SCCM
• Manage Patching in SCCM for Desktops
• Troubleshoot on problematic machines
• Reinstall SCCM agent and redeploy packages
• Installation and maintenance of Windows and Mac OS
• Troubleshooting all the issues related to Hardware, Networking & Software on Windows OS (Windows7, Windows Vista, Windows 8 & Windows 10) and MAC OS
• Installation configuration and troubleshooting of Desktop applications and tools
• Technical knowledge of Desktop and Laptop hardware
• Configuring and troubleshooting Office 2010, 2013, 2016, and Office365 suite
• Manage Files and folder permissions
• Printer installing and sharing, troubleshooting printer-related problem
• Configuring and managing different types of scanners
• Configuring and managing different types of network printers, scanners and peripheral devices
• Managing Networks Setup – Crimping & Punching
• Manage Video conferencing call through IP & ISDN lines
• Resolving problems related to LAN connectivity
• Setting up of Wireless on Laptop and BYOD devices
• Experience in working on IT Service Management Tools like ServiceNow

Benefits

• Good salary
• Benefits