Desktop Support Technician

MetroSys is seeking a skilled Desktop Support Technician to provide onsite technical support at a manufacturing client facility in Dublin, Georgia. The role involves troubleshooting Windows environments, manufacturing systems, and user hardware, managing support tickets, and maintaining IT assets. This is a hands-on position requiring strong problem-solving skills and a proactive approach.

Requirements

• Provide Tier 1 and Tier 2 desktop support
• Troubleshoot Windows operating systems
• Support manufacturing systems and equipment
• Manage support tickets and maintain documentation
• Coordinate with IT infrastructure teams