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AmTrust Financial
Desktop Support Technician I
Join AmTrust Financial in Dallas as a Desktop Support Technician I. Leverage ServiceNow for ticketing, troubleshoot issues, and enjoy great benefits!
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 29, 2025
AmTrust Financial is seeking a Desktop Support Technician to provide end-user support and install/maintain personal computer hardware and software. The role requires troubleshooting problem areas, resolving complex issues, and working with other teams to identify root cause and resolution.
Requirements
- Associates degree or proven industry experience
- 2-3 years of experience in IT Desktop Support
- A+ Certification highly desirable
- Experience with Windows 10
- Knowledgeable in Microsoft Office Applications
- Working knowledge with Help Desk ticketing systems such as ServiceNow
Benefits
- Medical & Dental Plans
- Life Insurance
- Health Care Flexible Spending
- Dependent Care
- 401k Savings Plans
- Paid Time Off
Requirements Summary
Associates degree or industry experience, 2-3 years of IT Desktop Support experience, A+ Certification and experience with Windows 10 and Microsoft Office Applications
