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AmTrust Financial
Desktop Support Technician I
Join AmTrust Financial in Dallas as a Desktop Support Technician I. Leverage ServiceNow for end-user support, troubleshooting, and IT solutions. A+ certification preferred. Benefits include medical plans, 401k, and PTO.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 29, 2025
We are seeking a talented Desktop Support Technician to join our IT team. The successful candidate will provide end-user support, install/maintain personal computer hardware and software, and troubleshoot complex issues. The position requires strong technical skills and excellent communication skills.
Requirements
- Associates degree (or proven industry experience)
- 2-3 years of experience in IT Desktop Support with a focus on end user facing services
- A+ Certification highly desirable
- Experience with Windows 10
- Knowledgeable in Microsoft Office Applications
- Working knowledge with Help Desk ticketing systems such as ServiceNow
Benefits
- Medical & Dental Plans
- Life Insurance
- Health Care Flexible Spending
- Dependent Care
- 401k Savings Plans
- Paid Time Off
Requirements Summary
Associates degree, 2-3 years of IT experience, and A+ certification highly desirable
