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NTT Ltd.
DevOps Engineer (L2)
DevOps Engineer (L2) at NTT Ltd., Pune. Monitor & resolve application incidents using ServiceNow ticketing. Manage ERP/Middleware platforms. Requires 2+ yrs managed services, change management, troubleshooting expertise & IT degree.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
DevOps
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 6, 2025
Join NTT DATA as a DevOps Engineer (L2) and make an impact by ensuring clients' packaged application technologies are always in top shape. Proactively monitor, investigate, and resolve application-based incidents, service requests, and alerts to keep operations running smoothly.
Requirements
- Hands-on experience managing platforms, including ErP, Middleware, and other business-critical software.
- Moderate experience in managed services with knowledge of using ticketing tools like ServiceNow.
- Ability to handle multiple tasks, execute change management duties, and lead troubleshooting processes effectively.
- Ability to plan activities and adapt quickly to changing circumstances.
- Effective communication skills and the ability to work across different cultures and social groups.
- Active listening skills to understand clients' needs and craft a positive client experience.
- Capacity to maintain a positive outlook, even in a pressurized environment, and put in extra effort when necessary.
- A bachelor’s degree in information technology/computing or equivalent work experience.
Benefits
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
Requirements Summary
2+ years of experience in managed services, ability to handle multiple tasks and lead troubleshooting processes, effective communication skills, and a bachelor’s degree in information technology/computing
