Capgemini

Digital Adoption Consultant

Join Capgemini as a Digital Adoption Consultant in Utrecht. Leverage ServiceNow and change methods to enhance digital workplace transformation. Benefits include training, a permanent contract, and flexible work options.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 3, 2025

We are looking for an experienced change specialist in the field of digital workplace transformation. As a Digital Adoption Consultant, you will guide and make successful complex technical transformations in the digital workplace from a human-centered approach, ensuring appreciation of technology by employees and increasing productivity and digital skills.

Requirements

  • 3+ years of experience in a role as Digital Adoption Consultant.
  • Fluent in both Dutch and English, spoken and written.
  • Proven experience with change methods, such as the ADKAR method of Prosci, as well as with gamification theories, online learning methods, and change communication.
  • Experience with stakeholder management and creating personas.
  • Knowledge and/or experience with various workplace technologies such as M365, Azure, and possibly CMS, Learning Management Systems, IoT, and ServiceNow.
  • Experience in training, coaching, data analysis, content production, and setting learning objectives.
  • Able to motivate and lead teams.
  • Possess high organizational sensitivity and persuasiveness.

Benefits

  • Full freedom to develop further within Capgemini's all-you-can-train concept!
  • A permanent contract immediately.
  • All You Can Train without any obligations.
  • A fully stocked gift basket with holiday pay and enough time (26 days) to spend it.
  • A premium pension scheme.
  • Work wherever you want on a device of your choice with our connectivity allowance.
  • A fast laptop and a SIM card that you can also use privately.
  • A lease car or NS business card.
  • A travel allowance paid out.
  • A suitable salary.

Requirements Summary

3+ years of experience in Digital Adoption, fluency in Dutch and English, and experience with change methods and workplace technologies