Digital & AI Governance & Audit Analyst (ITSM & DR)

Pioneering trusted medical solutions to improve the lives we touch: Unomedical s.r.o. is a member of Convatec which is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care.

Requirements

• 1–3 years of relevant experience in IT Service Management, IT governance, disaster recovery, or audit support.
• Working knowledge of ITSM principles, ITIL practices, DR lifecycle, and ISO/IEC 20000 frameworks.
• Familiarity with platforms such as ServiceNow, Confluence, or JIRA (preferred but not required).
• Strong interpersonal and teamwork skills with the ability to engage stakeholders across IT and business functions.
• Detail-oriented, analytical mindset; comfortable interpreting service management data and audit outcomes.
• Self-motivated and organized, able to manage daily responsibilities with minimal supervision while escalating as needed.
• Demonstrated integrity, professionalism, and eagerness to learn in a dynamic, fast-paced environment

Benefits

• Annual global incentive plan-bonus
• Introduction program according to company standards
• Development trainings
• Career opportunities for internal employees
• Referral bonus system
• Recognition program
• Supplementary pension plan after the trial period with the employer's contribution
• Social fund (various support and perks for employees)