Digital Desk Consultant with Dutch

We are seeking a Digital Desk Consultant with Dutch to join our team in Prague, Czechia. The role involves providing technical assistance to internal customers over the phone, email, chat, or via Self Service requests, and building case competency across multiple technical areas. The ideal candidate has business-oriented university studies or previous customer contact work experience, a strong affinity with computers and Information Technology, and excellent communication skills in Dutch and English.

Requirements

• Business orientated University studies or previous customer contact work experience
• C1 level of Dutch and good level of English
• Good ability to understand computer systems, mobile devices, and other technology products
• Technical ability to diagnose and resolve basic technical issues
• Experience and or motivation in working in a multi-national environment
• Customer-centric mindset and can-do attitude
• Dynamic, ownership, and result-oriented
• Very good team player and able to work independently
• Ambitious profile eager to learn and grow fast

Benefits

• Very competitive remuneration
• Yearly bonuses
• Extensive corporate benefits package
• Permanent employment contract
• Continuous professional & personal development
• All relevant training and coaching
• Opportunity to use EU languages on a daily basis
• Prospective projects with an international scope
• A positive, social, dynamic & international working environment
• Large and modern office building
• Free refreshments in the workplace
• Regular social events and team-building activities