Digital Workplace Engineer Lead

As a Digital Workplace Engineer Lead, you will play a cross-functional leadership role in ensuring the stability, security, and compliant email delivery that support Capital Group's business functions.

Requirements

• 10+ years of Microsoft messaging engineering experience
• At least 3 years in a leadership role
• Strong proficiency in Microsoft Exchange Online, Defender for Office 365, Microsoft Purview, and hybrid email environments
• Deep understanding of email authentication and anti-spoofing protocols (SPF, DKIM, DMARC) and threat mitigation strategies
• Familiarity with secure messaging technologies, encryption standards, and compliance frameworks
• Hands-on experience with PowerShell scripting for automation and troubleshooting
• Experience with authentication and directory services in support of integration across platforms
• Solid understanding of networking concepts such as IP addressing, firewalls, proxies, port usage, DNS and network devices (e.g. routers, switches) as well as experience troubleshooting packet capture analysis
• Ability to deal with ambiguity, manage complexity, and drive results
• Experience operating in large, regulated enterprises (ideally financial services), and navigating governance, risk, and compliance
• Experience with observability and SIEM interfaces with demonstrated experience in anomaly detection
• Experience with ITSM tools and frameworks (e.g., ServiceNow, ITIL) and integrating automated workflows for incident and change management
• Experience with prioritizing workloads using agile methodologies

Benefits

• Individual annual performance bonus
• Annual profitability bonus
• Retirement plan where Capital contributes 15% of your eligible earnings