HireNow Staffing

Director - IT Service Operations

Director IT Service Operations at HireNow Staffing, NYC. Lead L1/L2 teams, manage ServiceNow/Jira platforms, budgets & vendors. 8+ yrs exp, leadership skills required. $155-200K, remote.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 11, 2025

HireNow Staffing is seeking a strategic and operations-focused Director of IT Service Operations for a national professional services organization.

Requirements

  • 8+ years of experience managing Level 1 and Level 2 IT service delivery teams
  • ServiceNow and Jira proficiency
  • 5+ years in formal leadership roles managing staff, budgets, and vendor relationships

Benefits

  • 100% Remote
  • Base Salary: $155,000 - $200,000
  • Full-Time | Permanent Placement

Requirements Summary

8+ years of experience, ServiceNow and Jira proficiency, 5+ years of leadership experience