.svg)
HireNow Staffing
Director - IT Service Operations
Director IT Service Operations at HireNow Staffing, NYC. Lead L1/L2 teams, manage ServiceNow/Jira platforms, budgets & vendors. 8+ yrs exp, leadership skills required. $155-200K, remote.
Consulting
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 11, 2025
HireNow Staffing is seeking a strategic and operations-focused Director of IT Service Operations for a national professional services organization.
Requirements
- 8+ years of experience managing Level 1 and Level 2 IT service delivery teams
- ServiceNow and Jira proficiency
- 5+ years in formal leadership roles managing staff, budgets, and vendor relationships
Benefits
- 100% Remote
- Base Salary: $155,000 - $200,000
- Full-Time | Permanent Placement
Requirements Summary
8+ years of experience, ServiceNow and Jira proficiency, 5+ years of leadership experience
