TriNet

Director, Business Applications - Process Automation/AI

Director, Business Applications at TriNet (Atlanta, GA). Lead process automation & AI initiatives using ServiceNow, RPA, IDP, BPO. 12+ yrs required. Competitive benefits.

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Direct Hire
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Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Discovery
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Human Resources Service Delivery
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Integration Hub
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
August 4, 2025

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses. We are seeking a Director, Business Applications - Process Automation/AI to provide strategic leadership and drive operational excellence.

Requirements

  • Implementation and ongoing usage experience with AI-powered process automation and AI Agents
  • Development and integration of AI agents, LLMs, and automated workflows
  • Business Process Discovery (BPD)
  • Robotic Process Automation (RPA)
  • Intelligent Document Processing (IDP)
  • Business Process Orchestration (BPO)
  • System Integration and Interface Enablement (iPaaS)
  • Agentic Process Automation (APA)
  • Automation Practice (Adoption & Operational framework)
  • Hyperautomation future state (Workato, Microsoft, etc.)
  • AI practices and compliance

Benefits

  • Medical, dental, and vision plans
  • Life and disability insurance
  • 401(K) savings plan
  • Employee stock purchase plan
  • Eleven (11) Company observed holidays
  • PTO
  • Comprehensive leave program

Requirements Summary

12+ years of business systems management, IT leadership, or a similar role, with a track record of successfully leading and managing teams