Director, Catalyst Strategy for Business Partners

ServiceNow is seeking a Director, Catalyst Strategy for Business Partners to lead the strategy and execution to enable and scale a high-performing partner ecosystem to deliver AI-first, autonomous implementations of ServiceNow products at customer scale.

Requirements

• 10+ years leading partner ecosystem strategy and programs in enterprise software
• Proven track record building scale motions with SIs/GSIs or strategic alliances
• Demonstrated ability to operationalize partner capabilities for emerging/innovative offers with clear incentives and outcome-based inspection
• Stellar executive and customer-facing presence and communication skills
• Strong commercial acumen (co-sell, co-deliver, partner economics) and program execution across global stakeholders
• Experience driving AI-first/agentic implementation initiatives
• Proven cross-functional leadership with Product, Engineering, Sales, Services, Risk/Legal/Security
• Experience in instituting governance (readiness gates, AI, SDLC guardrails) and running CoE review mechanisms
• Prior ServiceNow partner ecosystem experience is preferred

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs