ServiceNow

Director, Customer Outcomes Go To Market

Director, Customer Outcomes Go To Market at ServiceNow, Addison, TX. Lead services sales team driving platform adoption & revenue growth. Requires 5-10 yrs services sales experience, complex deal closure expertise. Benefits: PTO, 401k, 4-day week, visa sponsorship.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 14, 2025

Director, Customer Outcomes Go To Market role requires leading a high-performing team to drive Services sales and revenue growth across the AMS region. The ideal candidate will have a strong background in services sales and a proven track record of driving large, complex deals. The role involves developing and executing a sales strategy, coaching and mentoring a team, and building deep relationships with customer C-suite stakeholders.

Requirements

  • Exceeded Services-led bookings and revenue across Public Sector
  • Closed high-value transformational deals that materially impact customer strategy and platform adoption
  • Develop a high-performing Services Sales team with repeatable plays for value-based selling
  • Aligned regional efforts to CEG’s broader KPIs, influencing outcomes well beyond services sales, such as NPS, Gros Retention and Net New Licenses Sales
  • Strengthened cross-functional relationships across Field, Services Delivery, and Customer Success

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

5-10 years of experience in services sales, strong leadership skills, and a proven track record of driving large, complex deals