Director, End User Services

The Director, End User Services role leads the service management team, overseeing end user support and technology engineering. The role provides strategic direction for all service management activities, driving improvements to enhance user satisfaction and optimize service management practices, tools, and platforms.

Requirements

• 10+ Years Experience in IT Required
• Seven years in management of enterprise IT functions.
• Five years as ServiceNow ITSM product owner.
• Bachelor's Degree or equivalent work experience
• Master's Degree

Benefits

• paid time off
• 11 holidays
• medical/dental/vision insurance
• generous 401(k) matching
• lifestyle spending account