QHR

Director, IT Infrastructure Engagement

Join QHR in Greensboro, NC as Director, IT Infrastructure Engagement. Lead IT operations, leveraging ServiceNow for efficiency. 8-10+ years required.

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Consulting
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 31, 2025

Ovation Healthcare is looking for a Director, IT Infrastructure Engagement to oversee the IT Towers of Network, Telecommunications, Infrastructure (including Cloud), End User Computing (EUC), and Field Operations. The ideal candidate will have 8-10+ years of experience in managing IT infrastructure and proven leadership experience in a complex, multi-site IT environment.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field (preferred)
  • 8-10+ years of demonstrated experience in managing IT infrastructure, including network, telecom, cloud, EUC, and field operations
  • Proven leadership experience in a complex, multi-site IT environment
  • Experience with vendor management and contract negotiation
  • Experience with ServiceNow or similar IT service management platforms (a plus)
  • Exceptional collaboration skills with the ability to influence and work effectively across teams
  • High initiative and ability to work well within a team environment
  • Capability to plan and carry out responsibilities with minimal direction
  • Strong technical competence and understanding of infrastructure technologies and trends
  • Knowledge of services supporting multiple verticals within healthcare and professional services

Benefits

  • Opportunity to collaborate with highly skilled subject matter specialists and operations executives
  • Chance to drive improvements in operational efficiency, service delivery, and infrastructure optimization
  • Professional growth and development opportunities

Requirements Summary

8-10+ years of experience in IT infrastructure management, proven leadership experience, and strong technical competence