ServiceNow

Director of Customer, Partner, & Public Sector Public Relations

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 10, 2025

ServiceNow is seeking a Director of Customer, Partner, & Public Sector Public Relations to shape the company's voice through customers, partners, and industry discussions. The role involves developing and executing PR strategies, managing PR teams, and securing media coverage for ServiceNow's AI-enhanced cloud platform. The team will focus on creating compelling narratives and translating complex topics into accessible narratives.

Requirements

  • 12+ years in communications, PR, or media relations with a focus on technology products or AI.
  • Experience leading and growing a PR team.
  • Strong media relationship management skills.
  • Strategic storytelling abilities.
  • Deep understanding of tech trends (AI, cloud computing, platform technologies).
  • Excellent writing and editing skills.
  • Ability to collaborate with senior executives.

Benefits

  • Health plans
  • 401(k) Plan with company match
  • ESPP
  • matching donations
  • flexible time away plan
  • family leave programs

Requirements Summary

12+ years PR exp. leading PR teams. Tech product or AI focus. Strong storytelling & communication. Strategic thinking & collaboration