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Grow Financial
Director of Service Delivery
Join Grow Financial as Director of Service Delivery, leading IT service delivery with ServiceNow expertise. Requires 5+ years in IT and leadership. Benefits include health insurance, tuition reimbursement, and growth opportunities.
Direct Hire
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
Service Portal
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 24, 2025
At Grow Financial Federal Credit Union, we're a credit union dedicated to serving people, not profit. We're seeking a Director of Service Delivery to lead IT service delivery and ensure high-quality user experience.
Requirements
- Bachelor's degree in information technology, Computer Science, or additional 4 years related experience
- Five years of experience in IT service delivery in ServiceNow
- Three years of progressive leadership experience required
Benefits
- Medical/Dental/Vision Insurance
- Employee discount on loans
- Tuition Reimbursement of up to $5,250 per year
- Paid Time Off 15 days/year & over 10 Paid Holidays
- Paid Volunteer Days
- Retirement Benefits (401K)
- Growth Potential In-house training department
Requirements Summary
5+ years of experience in IT service delivery, 3+ years of progressive leadership experience, Bachelor's degree in IT or related field
