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ServiceNow
Director, Outbound Product Management
Join ServiceNow as Director, Outbound Product Management in Santa Clara, CA. Leverage ServiceNow CRM skills to drive product adoption and enablement. 15+ years in Product Management required. Benefits include health plans and 401(k).
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 5, 2025
ServiceNow is seeking a Director, Outbound Product Management to scale their CRM and Industries Workflows business area. This role focuses on developing enablement content, understanding customer use cases, and driving product adoption through the ServiceNow CRM portfolio. The ideal candidate will have a deep understanding of product capabilities, market dynamics, and strong communication skills to influence product roadmaps and partner ecosystems.
Requirements
- 15+ years of Product Management or related experience in a customer-facing role
- Strong expertise in shipping commercial software products for Salesforce Automation (SFA), Lead-to-Cash processes (CRM, CPQ, Order Management, Billing, Contract Lifecycle Management, Revenue Orchestration)
- Experience in configuration and shipping enterprise software products
- Experience in Development/Functional Consulting functions is a plus
Benefits
- Health plans
- 401(k) Plan
- Flexible spending accounts
- Employee Assistance Program
Requirements Summary
15+ years of Product Management experience. Salesforce Automation expertise needed, including CRM and CPQ software. Strong communication and people skills are essential
Apply now
Santa Clara
|
California
United States
Expert/Leadership
In-Person
Full Time
217500-380700 USD/year
