Director, Process & Design Engineering – Payroll

As the Director, Process & Design Engineering for Payroll, you will lead the strategic design, oversight, and optimization of payroll processes across global operations, ensuring that systems are highly reliable, compliant, and cost-effective. You will set the vision for payroll service excellence by establishing robust standards, procedures, and service level agreements to deliver predictable, high-quality outcomes.

Requirements

• Bachelor’s or advanced degree in Industrial Engineering, Business Analytics, Operations Management, Human Resources, or a related field.
• 10+ years of progressive experience in payroll process design, operations, change management, and leadership roles within large, complex organizations.
• Proven expertise in evaluating and redesigning process flows for systems such as Workday, ServiceNow, and other HR/payroll platforms.
• Strong knowledge of payroll compliance, controls, data privacy, and audit requirements at both global and local levels.
• Lean Six Sigma Certification or equivalent process improvement training, highly desired.

Benefits

• Medical, pharmacy, dental and vision care
• Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP)
• Financial well-being resources and a 401(K)
• Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support
• Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility
• Parental, caregiver, bereavement, and military leave
• Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources
• Other perks like tuition reimbursement and a recognition program