Director, Product Management- Enterprise AI Search

ServiceNow is seeking a Director of Product Management-Enterprise AI Search to lead the strategy, roadmap, and delivery for Enterprise Search within ServiceNow. This role focuses on leveraging ServiceNow's Intelligent Platform and GenAI to drive exceptional user experience and impact customer outcomes. It involves leading a product team, influencing industry direction, and fostering a culture of innovation. This is the role to directly influence the future of Enterprise Search.

Requirements

• 12+ years in product management leadership roles, including 3–5+ years in AI or Enterprise Search.
• Proven experience delivering transformational Enterprise Search capabilities—semantic, vector, or generative search preferred.
• Deep understanding of search systems, information retrieval, natural language processing, and enterprise data ecosystems.
• Strong leadership skills with a track record of building and scaling product teams.
• Exceptional communication and storytelling skills.