ServiceNow

Director, Release Management

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 25, 2025

ServiceNow is seeking a Director of Release Management to lead the design, build, support, and operation of the company's critical business platforms and services. This team focuses on ensuring high-quality, efficient, and low-risk delivery of new features and products to end-users. The role requires strong leadership, mentoring, and problem-solving skills.

Requirements

  • Minimum 10+ years of experience in IT, with 5+ years in a dedicated release management, DevOps, or senior technical delivery role.
  • Expert-level knowledge of the software development lifecycle (SDLC) and Agile methodologies.
  • Strong hands-on experience with CI/CD pipelines, project management, cloud platforms, and Source control and ITSM platforms.
  • Experience with ServiceNow products and services.

Benefits

  • Health plans
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan and family leave programs

Requirements Summary

10+ years IT experience with 5+ in a release management role. Expertise in SDLC, Agile, & DevOps. ServiceNow experience and tools. Strong leadership skills