Employee Relations Manager

The Employee Relations Manager will partner with people leaders and employees to facilitate effective outcomes for matters including performance coaching, performance improvement plans, written warnings, disciplinary actions and exit paths. They will also provide guidance and advice on sensitive complex scenarios and support investigation lifecycle for cases related to workplace conduct, culture and conflict.

Requirements

• 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
• Knowledge of federal, state and local laws, statues, which govern employment policies and practices
• Proactive, highly responsive, sensitive concerns with an ability to empathize while maintaining professional objectivity
• Experience coaching, supporting investigations, drafting resolution and summary reports
• Proven ability to make judgment calls/problem solving skills and sound, ethical decisions displaying a heightened level of responsibility, confidentiality, integrity and professionalism
• Experience in defining, managing, and executing end-to-end project plans and workstreams
• Strong ability to analyze data and identify trends
• Excellent written and verbal communication skills with the ability to distill complex information into compelling narratives in various formats (e.g., presentations, talking points, executive summaries)
• Preferred experience working in Payments, Technology, multinational/global large-scale brand company
• Experience working with ER Case Management platform, ServiceNow

Benefits

• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program
• Medical
• Dental
• Vision