Morningstar

Employee Technology Support Analyst

Employee Technology Support Analyst at Morningstar, Mumbai. Desktop/laptop support, Windows 10/11, Active Directory, O365. Requires 3+ yrs experience, IT degree, ITIL cert. Hybrid role.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 11, 2025

Employee Technology Support Analyst role at Morningstar India Pvt Ltd, responsible for desktop, laptop support to employees in India office and globally, with a focus on Windows 10 and Windows 11 Enterprise administration, Active Directory 2019 administration, and Microsoft Office 2013/2016/O365 administration.

Requirements

  • Trustworthy and able to work independently, managing time and priorities
  • Strong team player and contributor, able to work closely with other support team members
  • Strong interpersonal and communication skills
  • Excellent proven troubleshooting skills
  • Highly proactive 'can-do' attitude and able to manage multiple demands and tight deadlines

Benefits

  • Hybrid work environment
  • Four days in-office each week
  • Range of other benefits to enhance flexibility as needs change

Requirements Summary

At least 3 years' employee/desktop support experience, IT related degree level, and ITIL Foundation V3 Certified