EMS Engineer

We are looking to fill a position of Principal Engineer in a role of application supporting engineering on the SETS II contract at DHS HQ St. Elizabeths campus.

Requirements

• Proven IT experience of 5+ years with bachelor's degree or 8+ years with certifications and experience in several of the following areas:
• Proven experience with ServiceNow operational capabilities
• Incident management
• Ability to create required reports.
• Knowledge of several key SNOW modules: Assets, CMDB, KM
• Experience working with data models distilling information into categories for use in data systems.
• Experience with Web Services and REST architecture.
• Scripting skills in one or more of the following: MRL, PERL, JSON, Python, Groovy, JavaScript, etc.
• Systems monitoring with SNMP, BMC Software, log analytics, WMI, WinRM and scripting languages.
• Event management and processing through email, SNMP, and agent-based sources on multiple monitoring platforms.
• Programming skills in production environments using change revision software such as GitLab/GitHub to maintain version controls.
• Web Server administration
• Configuration and administration of Apache on Windows and Linux
• Configuration and administration of Microsoft IIS
• Proven knowledge of Windows and Linux server administration in an enterprise environment
• Proven knowledge on upgrade and patching processes best practices
• Proven troubleshooting skills
• Proven ability to create and/or customize dashboards across several platforms such as:
• BMC
• DX Spectrum
• Splunk/Splunk Enterprise
• Security certificate PKI Certificate management
• ITIL v3
• Understanding of security controls used in the Federal government.