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DXC Technology
End User Field Support Engineer
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
July 30, 2025
Job Description for End User Field Support Engineer, providing high-quality onsite technical and troubleshooting services, including hardware and software support, IMACD, and asset management.
Requirements
- 3 to 5 years of deskside support experience (MNC support experience and VIP support experience preferred)
- Experience in using ServiceNow is preferred
- Good deskside support technical skills and basic infrastructure knowledge
- Good communication and coordination skills
- Fluent English reading/writing skills
- Be polite, patient, helpful
- Have a good sense of service mindset
- Have a good capacity of adaptability
- Willing to work overtime when required
Requirements Summary
3-5 years of experience in deskside support, knowledge of ServiceNow and basic infrastructure, and good communication skills
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