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ZOLL Medical Corporation
End User Services Specialist
End User Services Specialist at ZOLL Medical, Ile-de-France. ServiceNow ITSM expertise required. Support patient-focused tech. 2+ yrs, ITIL/CompTIA+, OS troubleshooting, networking, security.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 31, 2025
We're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives.
Requirements
- 2+ years experience in a matrix organisation
- Bachelor's education in a relevant field
- ITIL, CompTIA+, Microsoft, HDI certification
- Experience with ITSM tools like ServiceNow
- Proficiency in managing and troubleshooting different operating systems (e.g., Windows, macOS, Linux)
- Knowledge of networking protocols and configurations (wired and wireless)
- Ability to manage user accounts, including permissions and security settings
- Proficiency in remote troubleshooting and support tools such as TeamViewer
- Knowledge of basic IT security practices and protocols
Requirements Summary
2+ years experience, bachelor's education, ITIL, CompTIA+, Microsoft, HDI certification, experience with ITSM tools like ServiceNow, proficiency in managing and troubleshooting different operating systems, knowledge of networking protocols and configurations, ability to manage user accounts, proficiency in remote troubleshooting and support tools
