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Euroclear
End User Support – Continuous Improvement
Join Euroclear as an End User Support – Continuous Improvement specialist. Leverage ServiceNow and Nexthink for IT enhancements. Enjoy competitive pay, hybrid work, and a supportive culture.
Direct Hire
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 21, 2025
End User Support – Continuous Improvement role involves driving continuous improvement initiatives and small projects in a team environment. The ideal candidate is a driven and dedicated person with IT Operations and project experience, eager to learn.
Requirements
- Technical analysis of improvements using ServiceNow data, Nexthink and any other appropriate tool
- Coordination of the improvement initiatives and their implementation
- Management of several improvement initiatives in parallel
- Identifying, resolving, or escalation of issues to ensure progress as planned.
- Performing analysis on specific segments of the service to improve it
- Collaboration with other IT teams
- Autonomous management and ownership in managing own small projects
- Assisting in documenting processes and creation of documentation and operating procedures
Benefits
- Competitive salary
- Comprehensive benefits
- Hybrid working model
- Inclusive culture
- Great Place to Work for All
Requirements Summary
Good analytical and problem-solving skills, experience with Nexthink, and knowledge of ServiceNow
