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HOLCIM Group
End User Support Specialist
End User Support Specialist at Holcim Group (Grisons). ServiceNow ITSM expertise required. Support IT infrastructure, manage processes, remote support tools. IT qualification, ITIL knowledge essential.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 12, 2025
End User Support Specialist job at Holcim (Switzerland) AG. We are looking for IT professionals to reliably keep processes running, demonstrate their expertise, and actively contribute to the development of our IT infrastructure.
Requirements
- Completed education as a computer scientist for system integration, application development, or a comparable IT qualification
- Experience working with IT service management tools like ServiceNow and the ITIL framework
- Familiarity with remote support tools like Bomgar and current operating systems (Windows, iOS, Android)
- Basic knowledge of IT security, networks, and connectivity
Benefits
- Collegial working atmosphere
- Fair employment conditions
- Promotion of personal development
Requirements Summary
IT qualification, experience with IT service management tools, and knowledge of IT security, networks, and connectivity
