Endpoint Specialist (Onsite)

The Endpoint Specialist delivers on-site technology support and IT best practices education to executives at the company's headquarters in Reston, VA. This role involves planning and executing projects to enhance endpoint management, providing white glove support for senior executives, and assisting with asset management and office tasks.

Requirements

• Three (3) years’ experience providing technical support
• Excellent customer service skills
• Experience with operating in PC/Mac operating systems
• Experience utilizing endpoint management software (e.g. Microsoft Intune)
• A/V setup/troubleshooting/operation experience for both physical and virtual meetings/events
• Ability to track work accurately and consistently in a ticketing tool (e.g. ServiceNow)

Benefits

• Bonus
• Health benefits
• Retirement contributions
• Paid time off