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ServiceNow
Engagement Manager
Join ServiceNow as an Engagement Manager in Akasaka, Tokyo. Lead customer solutions, manage projects, and leverage AI. 12+ years experience required.
The Mothership
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
October 3, 2025
ServiceNow is seeking an Engagement Manager to oversee the delivery of customer solutions. This role involves leading a ServiceNow resources team, managing projects in collaboration with the customer, and ensuring compliance with ServiceNow's internal process. The ideal candidate will leverage AI and experience driving complex projects and customer success.
Requirements
- Leverage AI in work processes and problem-solving
- 12+ years of professional services experience
- Fluent in Japanese
- Authorized to work in Japan (FD21)
- Creative and independent work ethic
Requirements Summary
12+ years of professional services exp. Fluent in Japanese. Authorised to work in Japan. Must be creative and independent
