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ServiceNow
Engagement Mgr
ServiceNow Engagement Manager in Brasilia/São Paulo. Lead solution delivery, manage project governance, and align ServiceNow expertise with customer goals. Requires 8+ years professional services experience, ServiceNow certifications, and travel capability.
ServiceNow Role Type:
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Job description
Posted on:
October 9, 2025
ServiceNow is seeking an Engagement Manager to lead the delivery of solutions, ensuring that customer goals are met and that ServiceNow resources are effectively utilized. This role involves managing project governance, teams, and timelines, and aligning ServiceNow expertise with customer needs. ServiceNow is a global market leader, leveraging AI to enhance work processes and connect people with over 8,100 customers.
Requirements
- 8+ years progressive experience as part of a professional services organization
- Industry domain expertise in
- Ability to travel up to 50%
- Success driving complex issues through analysis and resolution
- Experience working collaboratively
- ServiceNow certifications in aligned workflow
Requirements Summary
8+ years of professional services experience and knowledge of AI integration are required. Travel up to 50% and a Bachelor's degree or equivalent are needed
