Engineer (End User Computing / IT Service Management)

We are seeking a highly motivated and talented individual to join our team as an End User Computing (EUC) and Information Technology (IT) Service Management Engineer.

Requirements

• Bachelor’s degree in IT, Computer Science, or related field.
• Minimum of 2 years of working experience in EUC support.
• Minimum of 2 years of working experience as a practitioner in the following ITIL processes.
• Proficiency in using and designing ServiceNow workflows and dashboards.
• Practical experiences in managing system integrators / contractors / partners

Benefits

• Good understanding of end-user computing technologies (Windows, Active Directory, Azure AD, O365, VDI), including desktops, notebooks, mobile devices, and productivity software.
• Experience in managing collaboration tools (Office 365, Video Conferencing, Telephony) for the employees.
• Willing to embrace changes and new technologies.