Qualtrics

Engineering Director, IT Infrastructure and Operations

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Direct Hire
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Service Portal
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 7, 2025

Qualtrics is seeking a highly experienced Engineering Director to lead their IT Infrastructure and Operations team. This role is critical for ensuring the reliability, scalability, and security of their IT systems, focusing on modern infrastructure, automation, and user experience. The ideal candidate will have a strong background in managing complex IT environments and collaborating with cross-functional teams to deliver an exceptional IT experience.

Requirements

  • Design and implement strategies for managing and securing endpoints.
  • Oversee deployment, configuration, and maintenance of endpoint management tools.
  • Design scalable and secure corporate network infrastructure.
  • Monitor network performance and troubleshoot issues.
  • Lead the selection, implementation, and management of collaboration platforms.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Snacks, drinks, and free lunches
  • Qualtrics Hybrid Work Model

Requirements Summary

Bachelor's degree in a related field. 10+ years IT infrastructure/operations experience, 5+ in leadership. Proven experience in scaling systems & managing modern IT infrastructure