Enhanced Support Services Technician

NTT DATA is seeking an Enhanced Support Services Technician to provide advanced onsite and remote technical support to senior executive users. The ideal candidate will have 5+ years of experience in desktop/software support and hardware (break/fix), as well as strong verbal and written communication skills.

Requirements

• Min. 5 years' experience with desktop/software support & hardware (break/fix)
• Min 5 years of experience providing support to Executive Level personnel
• Technical degree or equivalent combination of education and work experience
• Strong verbal and written communication skills
• Experience with Microsoft Windows Domains, Active Directory
• Experience mobile device configuration and deployment, Apple iOS and Android
• Experience printer support, Office 365, Active Directory, ticketing systems (such as ServiceNow)

Benefits

• Medical
• Dental
• Vision
• PTO
• Holidays
• On call compensation + Bonus plan