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NTT DATA Services
Enhanced Support Services Technician
Join NTT DATA Services as an Enhanced Support Services Technician in Vancouver. Provide advanced support using ServiceNow, with 5+ years in desktop support and mobile device management. Benefits include medical, dental, and PTO.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 29, 2025
We are seeking a Enhanced Support Services Technician to provide advanced onsite and remote technical support to senior executive users. The ideal candidate will have expertise in hardware, software, networks, mobile connectivity, and managing mixed vendor BYOD environments.
Requirements
- 5 years' experience with desktop/software support & hardware (break/fix)
- 5 years of experience providing support to Executive Level personnel
- Technical degree or equivalent combination of education and work experience
- Strong verbal and written communication skills
- Experience with Microsoft Windows Domains, Active Directory
- Experience mobile device configuration and deployment, Apple iOS and Android
- Experience printer support, Office 365, Active Directory, ticketing systems (such as ServiceNow)
Benefits
- Medical
- Dental
- Vision
- PTO
- Holidays
Requirements Summary
Technical degree or equivalent experience. 5+ years' experience in desktop software support, hardware, and mobile device configuration
Apply now
Vancouver
|
British Columbia
Canada
Mid-Level
Remote
Full Time
75000-85000 CAD/year
