ServiceNow

Enterprise Architect - High Tech, Telco, and Media

Join ServiceNow as an Enterprise Architect in Chicago, leveraging the ServiceNow platform to drive digital transformation in High Tech, Telco, and Media. 10+ years required. Benefits include health plans and 401(k) match.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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DevOps
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 24, 2025

ServiceNow is seeking Enterprise Architects with extensive experience in High Tech, Telco, and Media organizations to join our team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical and business leaders of our largest customers by developing cross-functional strategies and solutions.

Requirements

  • An entrepreneurial mindset
  • Delivered Digital Business Transformation leveraging the ServiceNow platform
  • Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
  • Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
  • An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas
  • Willingness to jump in and roll up their sleeves alongside customers, colleagues, and partners to get things done faster and better
  • An ability to take complex concepts in build them into a story
  • 10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role
  • A track record of success in using Human Centered Design techniques to explore the customer's current reality and set a vision for the future
  • Expertise in designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms
  • Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment
  • Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, Business Architecture Guild, etc.
  • Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.
  • Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
  • Experience presenting architecture concepts, designs, and goals to technology leaders and partners

Benefits

  • Health plans, including flexible spending accounts
  • A 401(k) Plan with company match
  • ESPP, matching donations, a flexible time away plan and family leave programs

Requirements Summary

10+ years of experience in Enterprise Architecture, entrepreneurial mindset, ability to communicate complex concepts