ServiceNow

Enterprise Architect- Public Sector

Join ServiceNow as an Enterprise Architect in Chicago. Leverage ServiceNow skills to drive AI integration, lead workshops, and shape customer strategies. 5+ years in Enterprise Architecture required. Benefits include health plans, 401(k), and flexible time off.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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DevOps
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 8, 2025

ServiceNow is seeking an Enterprise Architect to join their team. The Enterprise Architect will create and communicate high-level architectures and strategies to customers, and lead and participate in the delivery of workshops and educational sessions.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals.
  • Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
  • An intrinsic ability to understand and prioritize work.
  • Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.
  • 5 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role.
  • A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.
  • Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.
  • Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
  • A good understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation.
  • Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.
  • Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions Experience presenting architecture concepts, designs, and goals to technology leaders and partners.

Benefits

  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

5+ years of experience in Enterprise Architecture or Application Architecture pre-sales, experience with Human Centered Design, and knowledge of cloud-based platforms