NTT DATA Services

Enterprise Architecture Advisor-ITSM

Join NTT DATA Services as an Enterprise Architecture Advisor-ITSM in Noida. Leverage ServiceNow and ITSM skills with 10+ years of IT experience. Competitive benefits!

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 24, 2025

We are seeking an Enterprise Architecture Advisor-ITSM to join our team in Noida, Uttar Pradesh, India. The successful candidate will have 10+ years of IT experience, including 3+ years in managing endpoint tools and ITSM experience.

Requirements

  • Must have 10+ years of IT experience
  • 3+ years in managing endpoint tools – Nexthink/ 1E Tachyon/ SysTrack
  • Nexthink/ 1E Tachyon/ SysTrack Platform Foundation & Administrator certificates
  • ITIL foundation certifications
  • Project Management tools – JIRA, Azure DevOps
  • Experience of working on ITSM - ServiceNow, Remedy
  • Possesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint
  • Bachelor's degree from a reputable educational institution
  • Excellent communication and presentation skills
  • Vendor management
  • Stakeholder management
  • Exceptional listening abilities and detail oriented
  • Ability to work in heterogeneous environment

Benefits

  • Competitive salary and benefits package

Requirements Summary

10+ years of IT experience, 3+ years in endpoint tool management, ITSM experience, and education from a reputable institution