Enterprise Collaboration Services Analyst

Our group Collaboration Engineering, which is part of Collaboration Services, includes several customer-facing service offerings. The position's primary responsibilities will be to engineer and support technical solutions related to Enterprise Search, Viva Engage, and M365 Profile Card.

Requirements

• Experience with Microsoft 365, Customized Sharepoint Online search (PnP Modern Search), and Viva Engage administration
• Skilled in troubleshooting and developing SPFx webparts and Extensions with TypeScript and React
• Proficient in Typescript, React, JavaScript, CSS & PNP Modern Search
• Experience in integrating with custom applications and connectors using Microsoft Graph API and Rest APIs
• Good Knowledge on developing Chatbot and Invest time on AI related features
• Familiar with Microsoft 365 Copilot and custom Chatbot development
• Knowledge of developing PowerShell scripts
• Experience in Power Apps, Power Automate and Power Bi dashboards
• Experience in configuring Hybrid Search service application
• Experience in Microsoft Search Query Optimization (FQL, KQL Syntax)
• Familiar with Release and deployment process with github, support tickets on ServiceNow, align the progress with Jira
• Familiar with Cloud technologies like (Azure, GCP & Oracle Cloud Platforms)
• Ability to prioritize multiple assignments and work in constantly changing environments
• Familiarity with on prem server farm architecture and related admin activities
• Foster good relationships with customers and vendors
• Strong data analysis and problem-solving skills
• Self-starter and the ability to come up with creative solutions
• Having a strong security first mentality
• Excellent critical thinking, analytical and problem-solving skills