Enterprise Service Management Consultant (f/m/d)

TIMETOACT GROUP is seeking Enterprise Service Management Consultants (f/m/d) of all experience levels (Junior, Mid-Level, Senior, Architects) to join their growing team. Consultants will collaborate with clients to design and implement ESM solutions, develop and customize modules, optimize workflows, and provide technical guidance. The role offers opportunities to work on diverse projects involving Atlassian, Freshworks, ServiceNow, and Servicely.

Requirements

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 0–2+ years (Junior), 3–5+ years (Mid), or 5–8+ years (Senior) of ServiceNow experience
• Familiarity with core ESM solution functionalities (Incident, Change, Catalog Items, etc.)
• Basic to advanced scripting skills (JavaScript, Glide, AngularJS)
• Strong problem-solving and communication skills
• Ability to work in Agile/Scrum environments
• Certifications related to ESM solutions

Benefits

• Mobile and flexible working
• Regular training, further education, and individual certifications
• Free soft drinks, coffee, and tea
• 30 days of vacation, special leave, and individual sabbatical options
• Workation opportunity
• Company bike (JobRad)
• Public transport ticket (Jobticket/Climate Ticket)
• Sports offerings like URBAN SPORTS CLUB and Just Fit
• Mental health programs and coaching
• Financial security through pension plans (BAV) and disability insurance (BU)
• Referral Program
• Networking events