Enterprise Watch Officer (Nightshift) 6PM to 6AM

The Enterprise Watch Officer will monitor and coordinate operational activities, ensuring timely response and remediation of detected or reported issues. The Watch Officer will be responsible for central point network management throughout the Department; this includes the monitoring, coordination, notification, remediation, and tracking of cases leading to the resolution of incidents.

Requirements

• Ability to support, oversee, and lead a team of Network engineers and other support staff as assigned.
• Ability to obtain a DoD secret Clearance / An active DoD Secret clearance.
• 12+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience).
• 5+ years of leadership experience.
• IAT Level II
• Must have documented 3+ years of routing/switching experience in an operational support capacity within a Wide Area Network (WAN) with: Knowledge of networking fundamentals, Familiarity with cloud networking and virtualization technologies, Understanding of ITIL service delivery concepts, Experience working in a Network Operations Center (NOC) or Security Operations Center (SOC), Previous experience in a mission-critical or emergency response environment.
• Excellent problem-solving and troubleshooting skills.
• Working knowledge of ServiceNow; creating, updating, and closing tickets.
• Excellent verbal and written communication.
• Ability to provide clear, concise briefings and reports to senior-level executives and staff.

Benefits

• Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
• Flexible time off benefit and access to robust learning resources to make ambitions a reality.