DXC Technology

EOI: Service Delivery Co-ordinator

Join DXC Technology as a Service Delivery Co-ordinator in Christchurch. Leverage ServiceNow for incident triage, change management, and enhance your career with training and flexible benefits.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 13, 2025

We are seeking a Service Delivery Co-ordinator to join our Department of Internal Affairs Team supporting one of our key Government clients, responsible for incident triage & resolution and change management co-ordination. This role would suit someone from a technical background who is interested in transitioning into a co-ordination role within Service Delivery.

Requirements

  • Experience in service management and application support
  • Experience in incident and change management using ServiceNow or similar ITSM tools.
  • Technical experience with relational databases and SQL scripting
  • Technical Experience with application logs and troubleshooting techniques.
  • Experience with software development and testing processes to effectively communicate with development teams.
  • Strong solutions-oriented mindset with the ability to analyse and interpret complex business issues.
  • Relationship builder with strength in co-ordination in a technical environment.
  • Ability to communicate clearly, to wide audience.
  • Ability to work in a dynamic environment and prioritise tasks effectively.

Benefits

  • Competitive remuneration
  • Benefits
  • Training and career opportunities
  • Flexible and dynamic work environment

Requirements Summary

Experience in service management and application support, technical experience with relational databases and SQL scripting, strong solutions-oriented mindset