We are seeking a Service Delivery Co-ordinator to join our Department of Internal Affairs Team supporting one of our key Government clients, responsible for incident triage & resolution and change management co-ordination. This role would suit someone from a technical background who is interested in transitioning into a co-ordination role within Service Delivery.
Requirements
- Experience in service management and application support
- Experience in incident and change management using ServiceNow or similar ITSM tools.
- Technical experience with relational databases and SQL scripting
- Technical Experience with application logs and troubleshooting techniques.
- Experience with software development and testing processes to effectively communicate with development teams.
- Strong solutions-oriented mindset with the ability to analyse and interpret complex business issues.
- Relationship builder with strength in co-ordination in a technical environment.
- Ability to communicate clearly, to wide audience.
- Ability to work in a dynamic environment and prioritise tasks effectively.
Benefits
- Competitive remuneration
- Benefits
- Training and career opportunities
- Flexible and dynamic work environment