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DXC Technology
ERP Package Applications Senior Analyst
Join DXC Technology as an ERP Package Applications Senior Analyst in Quezon City. Leverage ServiceNow for incident management, SAP-ABAP support, and system optimization.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 21, 2025
The ERP Package Applications Senior Analyst will investigate and document system discrepancies, debug customized solutions, and implement changes to meet end-user requirements. They will also provide technical expertise, maintain good working relationships, and handle escalations from stakeholders.
Requirements
- 3-5 years of technical experience
- Bachelor of Arts/Science or equivalent degree in computer science or related area of study
- 3+ years of support experience for SAP-ABAP
- At least a year exposed to SD module(more on Physical Distribution development, debugging custom and SAP standard programs)
- Experience in Incident Management process managing incidents to restore normal service operations as quickly as possible
- Familiar with the ITIL process
- Experience in ticketing system like ServiceNow
Benefits
- Maintains good working relationship with Business Experts and Key User Network
- Provide technical/functional expertise and continuous learning and analyzing the end-to-end system/process flow and architecture
Requirements Summary
3-5 years of technical experience, 3+ years of SAP-ABAP support experience, experience in Incident Management process and ITIL process
